You can move your email from your old web hosting
provider to phpFast.com using two different IMAP accounts in one email
client. This can be done with any email client that supports multiple
IMAP accounts. Outlook, Apple Mail, Entourage, Thunderbird, Outlook
Express, Windows Mail, and Windows Live Mail all support multiple IMAP
accounts. You move the email from the old web host before transferring your domain name or changing the name servers to point to phpFast.com.
To begin the process you need to add both IMAP accounts to your email
client. Setup the IMAP account with the old hosting provider first.
To setup your phpFast.com account you need to find the mail server you
are hosted on with phpFast.com. We use multiple mail servers and balance
domains across these so you will need to figure out what mail server you
are on before setting up the phpFast.com account. You can contact us, or
find out through phpFast.com hosting control panel what email server your domain is on. To find
out in phpFast.com hosting control panel login and navigate to the DNS Manager, find the Cname of mail.yourdomain.com, for example mail5002.phpFast.com, it is your mail server name in phpFast.com.
When you set up the account within your email client for your phpFast.com domain use the server name you see in the address bar. For incoming you
will type in mail.yourdomain.com and the same for outgoing.
How to set up my Email Client
In your email client you will see both accounts listed. Each account
should be the account name or the email address you are transferring
from. In Outlook they are on the left hand side and you can expand them
by clicking on the + next to the email address to view the folders and
To transfer the emails simply drag the email or folders between each
account. We recommend taking this slowly, just transfer a few emails at a
time or one folder. This way there you are less likely to have problems
transferring the email. The transfer speed is going to depend on your
connection to both the servers. We highly recommends that you
perform this transfer using at least a DSL or Cable Broadband
Another sure fire way to move the email is to
download it to your local computer and then push it to your new account.
To do this setup an IMAP account for the old web host in your email
client. Drag all of the email from the IMAP account to your local
folders. Your local folder in Outlook is called “Personal Folders”.
After you download all the email to your computer you can then delete
the account for the old web host in your email client. After deleting
the account add the phpFast.com account using the instructions above in
this article. Then drag the email from your local computer to the phpFast.com account you just added.